Welcome to Hawkley Brook Medical Practice
Important Patient Notice
For Patients attending the Practice for appointments or the collection of ie: a form/letter you will be required to wear a face covering to protect yourself, vulnerable patients and the practice team. Children who are old enough to understand,will be encouraged to wear a face covering also. For young children and babies they will not need to wear this. If you are unable to wear a face covering, then we kindly ask you to contact the practice prior to your appointment. For further information on Face Coverings please visit:
Many Thanks for your continued co-operation
FOR URGENT HELP WHEN WE ARE CLOSED PLEASE RING THE PRACTICE TELEPHONE FOR FURTHER ADVICE
The easiest and fastest way to get any kind of help is with askmyGP. It saves us time too, so please help us to help you.
Available 24/7 - we respond in working hours, 8am to 6pm Monday to Friday. We can usually get back to you within the hour, and will see you same day if needed.
All our registered patients are welcome, parents and carers on behalf of patients too.
You can name a GP if you wish (so long as they are working today, you may prefer a telephone, email or face to face response. You can sign up now, with no paperwork
****** ONCE YOU HAVE SENT YOUR REQUEST PLEASE LOOK OUT FOR YOUR RESPONSE DIRECTLY FROM THE DOCTOR, THIS IS USUALLY WITHIN THE HOUR WITH DETAILS OF APPOINTMENT TIMES. ******
The means by which you wish to receive help (e.g. email, telephone or appointment) and the GP's available on that day is visible on the AMGP system. You are asked to select your preference of Dr you wish to deal with and means by which you would receive help. However this is used as a preference only. There may be safety, clinical, continuity of care, training, capacity or operational reasons why a different Dr or different means of support is offered as a solution.
Patients are dealt with much quicker with the new system now in place and of course generally on the same day, frequently within an hour or at very specific times requested by patients. If you are unhappy that you have been offered help from a different Dr via a different means at the time of your request please let us know.
ADVICE FOR PATIENTS RE CORONAVIRUS
If you have any concerns that you may have symptoms of Coronavirus - new cough, temp 37.8 or higher, loss of taste / smell you should self isolate for 7 days.
If you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, then use the NHS 111 online coronavirus service. If you do not have internet access, call NHS 111. For a medical emergency dial 999
Click on the link to request a test https://www.gov.uk/guidance/coronavirus-covid-19-getting-tested
GUIDANCE FOR PATIENTS RETURNING TO WORK Guidance note for patients returning to work
GUIDANCE FOR PARENTS RE SCHOOL Guidance Note for Parents
SELF ISOLATION NOTE - THIS IS EASY TO USE PLEASE CLICK ON THE LINK https://111.nhs.uk/isolation-note/
WELFARE / BENEFITS HELP
SELF ISOLATION HELP - VULNERABLE WITH NO SUPPORT
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or book / cancel appointments.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Access & Parking
Our building has easy access for all our disabled patients; there are automatic double doors, lifts and disabled toilets.
There are a number of car parking spaces situated around the Health Centre. Please do not park in the spaces provided for the doctors' use.
(Site updated 26/08/2020)